RETURN & REFUND POLICY

UPDATED: June 24, 2024

POMP + PORT is a marketplace and therefore does not fulfill or facilitate many of the orders made through our site (except for wedding dresses, veils and some bridal jewelry, headpieces & accessories). Please refer to the individual vendor return policies below for terms and instructions.

We're here to support you! If you have difficulty processing a return or have general questions please feel free to contact us at shops@pompandport.com

ALL SALE ITEMS ARE FINAL SALE. NO REFUNDS OR RETURNS ACCEPTED. EXCHANGING AN ITEM MAY BE AN OPTION. REQUESTS ARE VIEWED ON A CASE-BY-CASE BASIS. EMAIL SHOPS@POMPANDPORT.COM FOR MORE INFORMATION.

ALL SALES FINAL EXCEPT FOR THE FOLLOWING INSTANCES:

Undisclosed damage
Incorrect or missing item
Item not as described

Return for Refund (For the Exceptions Above)

Return requests must be submitted within 72-hours of receiving your order and post-marked for shipping no later than three (3) days after your claim. NO EXCEPTIONS
Please allow for 5-7 business days to process your return
Once processed we will issue a refund on the sales price of the item, less a restocking fee of 10% of the sales price of the merchandise. Initial shipping fees are non-refundable
A return label will be issued to you upon approval of your return request
Approved Return requests can be initiated from your customer account

You will be required to provide proof of your claim with one of our product returns specialists.

REFUND REQUIREMENTS ***In the event an item comes back to us in a condition worse than what it was when shipped, we reserve the right to charge an additional damage fee of $49.99 for wedding gowns and $14.99 on the other categories listed in the Return Policy above.**

A 'worse than' state includes:

Outwardly visible stains and debris not originally disclosed in the listing
Outwardly visible tears, pulls and holes not originally disclosed in the listing
Missing buttons, appliques, straps and other design elements not originally disclosed in the listing
Odor (i.e. perfume, smoke, body odor)

RETURN WITH PROMOTIONAL SITE CREDIT If part of your original purchase was made with promotional site credit, that portion will be refunded with site credit and subject to the original terms and conditions. Promotional site credit refunds with an expiration date will only be valid until the original expiration date. If the original expiration date has already passed at the time of return, your site credit refund will be valid for three days after you are refunded.

Items purchased with EWedded promo codes or credits will always be refunded back as store credits
We cannot change refund methods after the return has processed
Store credits will be refunded back to your account 5-7 days after EWedded has received your return order, while credit card refunds can take an additional 3-5 business days to be refunded.
Promotions and discounts will not be reimbursed

PROMOS, GIFT WITH PURCHASES & BOGOS

When you make a purchase during a promotional period that is eligible for a free product with purchase, the "freebie" item will be mailed to you after you have accepted the merchandise you purchased and has exceeded the return/refund window time frames stated above.

All Other Merchandise

* Final sale items include: lingerie, some swimwear, intimates, fragrances, candles, makeup, beauty, wellness and sexual wellness products.

**********************************************************************************************************

Brand Partner Return Policies

Amore Beaute

Refunds and Exchanges

Our top priority is to ensure your satisfaction. If you are not happy for any reason, just send us a message and we will try to make it work.

Note that we do not sell PILLOW FORMS or INSERTS. All relevant listings call this out. We will not be able to accept any return due to non-inclusion of pillow forms or inserts.

Once you return the item to us, we will refund you the full amount once we receive the undamaged item. We will refund you the amount, excluding shipping. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can not offer you a refund or exchange. For refund, please send the item in un-used and unwashed condition. You are responsible for shipment cost for the return. Returns can not be accepted for any personalized or custom made products.

Non-returnable items:
Gift cards
Personalized or custom made products
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within four working days.

Late or missing refunds
If you haven’t received a refund please contact us at casaamore@casaamore-international.com.

Shipping
To return your product, you should mail your product to: Priyanka, 21 Hollandale Lane Apt C, Clifton Park, NY 12065, USA.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

You should consider using a trackable shipping service so you and us can track the status of the returned shipment.

Angie's Showroom (Delivery approx. 2-3 weeks)

All sales are final unless goods are damaged or lost. Just drop us a message within 24 hours of delivery with a picture attached, and we will do our best to make things right.

Please note in case of a package being lost, you will have to submit requests to your Local Postal service for them to search for the package internally. We can also help and file the case internationally if needed. Unfortunately, Angie's Showroom is not responsible for lost or stolen packages. However, we can always assist you with everything that is in our competition, so do not hesitate to contact us to discuss your particular case.

Angsty Addie

All sales final. If you receive damaged products or they've been lost please contact shops@pompandport for support to resolve your issue.

Aniise

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, You are responsible for the return postage.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at cs@aniise.com.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at allan@aniise.com and send your item to: 1732 Westwood Blvd Los Angeles California US 90024.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 1045 W 24th Street, Los Angeles California US 90007.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Anna-Kaci

Hassle Free Returns & Exchanges

Returns: If you are not satisfied with your order, you have 14 days from your delivery date to return your items. Refunds will be issued for the amount customers paid for the item(s) excluding any shipping fees if any. The customer is responsible for the return shipping cost. Please read below for eligible refunds.
Exchange: Love it, but need a different size or color? No problem! Exchange requests must be received within 14 days from your delivery date. Anna-Kaci will provide you with instructions. You will be eligible for 1 exchange request per item ordered. Upon receiving your return, if your new desired exchange size or color is out of stock, we will reach out to you to let you know. You may pick another variant or opt for a refund.

Please contact us with your order number and the color or size you would like to exchange for to start an exchange.

Eligibility For Returns & Exchanges

The returns & exchanges policy applies to all items purchased through our website at Anna-Kaci.com. To qualify for a return or exchange, your return package to us must be postmarked within 14 days of your delivery date.

STARTING A RETURN / EXCHANGE

- Contact us at info@anna-kaci.com with your order number and request and we'll be happy to assist you with the next steps!

FREQUENTLY ASKED QUESTIONS (FAQ)

I Received The Wrong Item Or A Damaged Item. What Do I Do?

For any defective items or items sent in the wrong size or color, please contact us immediately within 14 days and we will make sure to make things right and make sure you're taken care of.

When Do I Get My Refund?

If you have already contacted us and sent your package to us, it will normally take around 5 business days after arrival for our returns department to process your return & refund. You will be credited the amount paid excluding any shipping costs and the payment method you used at checkout.

My item did not arrive and was returned to sender. Can I get a refund?

If your package was returned to the sender for whatever reason, you will be eligible for a full refund excluding any shipping fees you paid. If you want the item resent, you will be responsible for an extra shipping fee charge. Please contact us regarding this scenario.

AWADORE

At Awadoré, we strive to ensure your satisfaction with our swimwear, resort wear, and accessories. Our Returns & Exchanges Policy is designed to provide clarity and transparency in the process. Please review the following guidelines before initiating a return or exchange:

Eligibility for Returns & Exchanges

To qualify for a return or exchange:

The product must be purchased directly from www.awadore.com.
The item must be unused, unwashed, and in its original condition with any labels and tags intact.
Returns must be initiated within 10 calendar days of receiving the product.
The integrity of the product must not be compromised or altered in any way.

Exclusions

Products purchased at a discounted price are considered final sale and cannot be exchanged.
Any merchandise returned beyond the specified time frame will be sent back to the customer, and an additional shipping fee will be applied.

Return Process

To initiate the returns process, please follow these steps:

Contact our customer service team via email at info@awadore.com.
Provide your full contact details, order number, and the reason for the return.

Shipping

Customers are responsible for covering the shipping costs associated with the exchange.

Exchange Processing

Exchange items will be shipped after the returned item is received and approved for exchange.
We aim to process exchanges within 5 business days of receiving the returned item.
Exchanges are subject to product availability. If the requested item is discontinued, we will notify you via email.

Delays and Notifications

If there is a delay in processing your exchange, we will inform you promptly through email.

If you have any questions or require further assistance, please feel free to contact our customer service team at info@awadore.com.

Thank you for choosing Awadoré. We appreciate your understanding and cooperation in adhering to our Returns & Exchanges Policy.

Baha Ranch Western Wear (Delivery approx. 1-2 weeks)

https://baharanchwesternwear.com/policies/refund-policy

Banda Bags

The satisfaction of our customers is our greatest priority. If you have a problem with your purchase please notify us within 3 days so we can fix it. If there is an error on our hand, we will take care of it. We accept returns and exchanges. Please email bandababes@bandabags.com to arrange. Returns or exchanges must be made within 14 days of purchase. A $5 restocking fee will be deducted from your purchase refund amount. Exchanges can be made and the restocking fee will be omitted.

Please Note ~ If you received free shipping we will need to charge for shipping .

Please Note ~ The Refund, Exchange and Cancellation times written above are not valuable as we are unable to change them ~ Refund and Exchanges: Please Contact us within 14 days of delivery / Ship item back within 14 days of delivery / Request a cancellation within 4 hours or purchase.

Please contact us and we will give you a return shipping address 💗

Please use reused or recycled packaging when shipping back to us ! We don't need it to look nice, we prefer to keep the earth nice.

You can use any old box or old envelope .. and we take responsibility for any risk or damage to the item so no need to add bubble wrap 🙏🌎🥰

Your happiness means a lot to us so don’t hesitate to contact us with any problem you have and we will happily support you.

Bar & Cocoa

All sales final

Bare Babe

Refunds, returns, and exchanges

We want you to love your Bare Babe purchase. However, if you aren’t happy with your purchase, please contact us within 30 days from your purchase date, and we will do whatever it takes to make it right!

In the event that your order arrives damaged in any way, please email us as soon as possible at hello@bare-babe.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at hello@bare-babe.com.

Biscayners

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hi@biscayners.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hi@biscayners.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Blak Wardrobe

If for any reason the item you received is less than satisfactory, a return request may be made within seven (7) business days of receipt

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Please note that bodysuits, swimwear, and underwear items are final sale and non-returnable

To start a return, Please complete this form Request a return and include your order number in the comment section.

a refund will be issued minus the original and return shipping costs.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns will only be accepted via the provided shipping return label.
You can always contact us for any return question at Support@Blakwardrob.com.

Exceptions / non-returnable items
All swimwear, bodysuits, intimates, jewelry, face masks, and beauty products are final sale and non-refundable.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at Support@Blakwardrob.com.

Bob Oré Bags

For Non-Quality Issue

Orders signed within 30 days(30 days for exchange):

We provide "30 Days No Reason Return/ 30 Days No Reason Exchange".

That is, if you simply do not like it you can return freely. On this condition, buyer bear 2 ways shipping when returning to our address, which means buyer have to pay the return shipping, and deduct $10-25 (depending on the item weight) from refund as shipping cost of our sent parcel. For international orders, buyers need to ship the parcel by themselves, we have several warehouses globally to receive the returns and for buyers option.

Orders signed beyond 30 days(30 days for exchange):

If not quality problem or not our fault to send the wrong size, beyond 30 days, you shall pay for the shipping cost to return and also about US$10-15 shipping cost for us to resend if you want a replacement.

For Quality Problem or Our Fault Caused Problem

We will resend the item or refund you once we get your photo evidence.

If you have any question in this process, please contact

info@bob-ore.com

You need to provide the following information in the email

Order number
The Sku of the products which need to return or exchange
Evidence pictures to shown faulty items

Boheme Fragrances

Return for POMP + PORT site credit only.

Brilliant Carbon

Thank you for your purchase. We hope you are happy with your Brilliant Carbon Jewelry. However, if you are not completely satisfied with your selection for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date registered on our website. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at hello@brilliantcarbon.com to obtain a Return Authorization (RA) number. After receiving your unique RA number, place the item securely in its original packaging, including product, inner box, outer box and documents., and mail your return to the following address:

Brilliant Carbon

Attn: Returns

RA #

28 W 44th St,

Suite 802,

New York, NY 10036

United States

Please note: Upon approval of the return, we will email you a prepaid return shipping label that is insured. Please use that for the return package.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your refund or exchange as requested. Please note: A restocking fee of $25 will be charged and deducted from the refund amount. Please allow at least fourteen (14) days from the receipt of your item to process your refund or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

If you received an item that you believe to be defective or damaged, contact us at hello@brilliantcarbon.com to arrange a refund or exchange.

TAMPERED PACKAGING

If our original shipment packaging appears to be damaged or tampered with in any way, please photograph the packaging before opening and save all discarded packaging for potential insurance claim filings, and notify us immediately at hello@brilliantcarbon.com

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

hello@brilliantcarbon.com

BrunnaCo

Return for POMP + PORT site credit only.

BYNES NEW YORK

Thank you for your purchase. We hope you are happy with your purchase. However, for applicable items, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange.

All sales on Customized or Wholesale orders are final and cannot be returned, refunded, or exchanged.

Please see below for more information on our return policy.

RETURNS

We offer free exchanges for U.S. orders within 14 days of delivery (except Final Sale items). Returned items must be in unworn, unstained condition with tags still on. Items should be neatly folded and returned with all original packaging and receipt. All sales on customized or Wholesale orders are final and cannot be returned, refunded or exchanged.

RETURN PROCESS

For all returns, we apply a restocking fee of $6. For all U.S. customers, if you use our pre-paid return label, the cost of return shipping is $5 for any number of items and will be deducted from your refund. You may also choose to mail the item back using your own insured, traceable method. For international customers, please contact us directly.

To return an item, please email customer service at bynesnewyork@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

383 Heights Ines LLC

Attn: Returns

RMA #

PO Box 721118

Jackson Heights, NY 11372

United States

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least five (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

All sales on Customized, or Wholesale orders are final and cannot be returned, refunded or exchanged
Items under 15 dollars are not eligible for free returns

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

929-421-0644

bynesnewyork@gmail.com

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at bynesnewyork@gmail.com.

Claudia G Collection

ClaudiaG Product Guarantee

ClaudiaG offers a 6 month product guarantee on the workmanship of all leather items, excluding leather jewelry, and a 90 day product guarantee on the workmanship of jewelry and non-leather accessories. Our guarantee does not cover lost items or damage caused by misuse, accident, wear and tear or neglect. The company reserves the right to deny a defective claim based on inspection of the product. In the event the item reported is defective, ClaudiaG will replace the item at no cost to the customer, and if the product is no longer available a credit will be issued of equal value for a new item of the customer’s choice. Any shipping costs you may incur to send the item to ClaudiaG are not refundable.

Returns

We stand behind our brand. It’s proof of our relentless pursuit of perfection. So if you experience any issues with the quality or performance of our products, we’ll make it right. You may return your items for a refund within 30 days of purchase. If 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Please ship your item to:

ClaudiaG Collection
1410 Westray Ct
Missouri City, TX 77459

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days. If you haven't received the refund after 5 business days please contact your credit card company, it may take some time before your refund is officially posted. If you still have not received your refund, please contact us at info@claudiagcollection.com

Sale items

Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to info@claudiagcollection.com and send your item to the Returns address above.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and she will find out about your return.

Damaged or Incorrect Items

In the rare occasion that your product is damaged in transit, or that you receive the incorrect item, please contact our Customer Service Team at info@claudiagcollection.com

Coco Charli

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at welcome@cococharli.comIf your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at welcome@cococharli.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gasses. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 7 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at welcome@cococharli.com

CORCKCICLE

All sales final

Creative Gifts

We hope you love everything you purchased from Creative Gifts!

If you’re looking to return an item from your order for whatever reason, we’re here to help. All unworn and unused items may be returned within 30 days of the original purchase date.

Items must be returned in the original condition, with original labels and tags attached, and its packaging with a copy of your packing slip. Please add a reason for return on the packing slip.
Returned items must have no visible signs of wear or use. Jewelry, towels, pillows, aprons, wearable items, or engraved items are not eligible for return and are considered a FINAL SALE item.
If an item is DISCOUNTED from the original retail price or listed as FINAL SALE at the time of purchase, it is not eligible for a return.

If your item(s) meet the requirements above, please ship back using your choice of courier/mail service to complete the return. Please make sure that the shipping label on the package is secure as Creative Gifts is not responsible for lost return packages.

Please return to the following address:

Creative Gifts International - RETURNS

120 Shawmut Road

Canton, MA 02021

Please email with any questions to returns@creativegiftsdirect.com.

Please include in your email the following information: order #, your name, item to be returned, and reason for return. One of our customer support associates will reply within 48 hours excluding weekends or holidays.

For International Returns- Retail Online Orders:

All orders shipping outside of the US are FINAL SALE and cannot be exchanged or returned.

Please contact us by email at: returns@creativegiftsdirect.com and one of our customer support associates will work with you if there is any manufacturer's defect to the item(s) ordered.

WHERE IS MY REFUND?

Packages normally arrive at our warehouse in 1 week. Once delivered, each return is inspected and processed. You can expect your return to be processed within 7-14 days.

Curated Brands

All Sales Final

DaCosta Verde

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging (including the white recycled non-woven bag). If not, a $10 restocking fee will be deducted from the refund.

To start a return, please log in to your account at https://shopify.com/13686079574/account and submit a return request. Once approved, we will provide you with a return shipping label and a $8 return label fee will be included. This fee will be subtracted from your refund amount.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, custom products (such as special orders or personalized items). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Decozen

Contact hello@decozenstore.com

Dirty Habit Cocktails

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at dirtyhabitcocktails@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at dirtyhabitcocktails@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

Doll 10 Beauty

DOMESTIC RETURNS

If for any reason you are not completely satisfied with your purchase, you can return your gently used products within 30 days for an exchange or full refund of the purchase price. Shipping costs, Route Insurance and carbon off-setting are non-refundable. Any final sale items will be marked accordingly. At this time, we are not able to offer returns on TSV collections. If you would like to exchange the shade of your complexion product from your collection, please contact us at support@doll10.com.

There is a $5.00 shipping fee for returns. Refunds will be processed within 10 business days of receiving your return. Your return can be initiated by entering your information at this returns portal.

Unauthorized returns will not be processed or refunded. We monitor returns and reserve the right to refuse service to anyone that may misuse or abuse the policy.

Doll 10 does not accept returns or exchanges for products that were purchased at other retailers or other websites that are not www.doll10.com.

INTERNATIONAL RETURNS

At this time, we do not offer exchanges for international orders. If for any reason you are not completely satisfied with your purchase, you can return your gently used products within 30 days for a full refund of the purchase price. Shipping costs, Route Insurance and carbon off-setting are non-refundable. Any final sale items will be marked accordingly. Refunds will be processed within 10 business days of receiving your return.

International customers are responsible for the shipping costs of their returns. Your return can be initiated by entering your information at this returns portal.

Unauthorized returns will not be processed or refunded. We monitor returns and reserve the right to refuse service to anyone that may misuse or abuse the policy.

Doll 10 does not accept returns or exchanges for products that were purchased at other retailers or other websites that are not www.doll10.com.

East x East

We accept unworn bikinis and clothing bought from eastxeast.com in new condition with tags and liners attached within 30 days of purchase for a full refund. Please note all items marked final sale are not eligible for a refund. We do not offer store credit at this time. Once we receive and approve your returned items, your refund will go back on the original form of payment. For sanitary reasons, please try on all swimwear over underwear.

HOW DO I START MY RETURN?

Simply submit your return request to returns@eastxeast.com with your order and you will receive a shipping label via email. The cost of the label will be deducted from your refund. Then, use that shipping label to send your items back to us. Once your items are inspected, you can expect to receive a refund notification to your email within 5-10 business days.

CAN I TRACK MY RETURN?

Yes! US customers may use the tracking number on the provided pre-paid shipping label to trace their package back to us. If you used a different shipping label, please use the tracking number provided on that label to trace your package.

WHAT IF I LOSE THE ORIGINAL PACKAGING THE ORDER CAME IN?

Not a problem! If tags and sanitary liners are attached, you can use the prepaid shipping label to send your items back in any packaging.

CAN I EXCHANGE AN ITEM?

No, we do not offer exchanges.

HOW SOON WILL I GET MY REFUND?

You can expect to get a full refund to your original form of payment within 5-10 days of delivery. Once you receive your refund notification, please allow an additional 5-10 days for your bank provider to post the amount to your account.

IF I PURCHASED EAST X EAST AT A RETAIL STORE, CAN I RETURN OR EXCHANGE WITH YOU?

If the purchase was made at a retail store, the return or exchange will need to be handled directly with the place of original purchase as they have access to all your order and payment information and the return must abide by their specific return policy.

Eight Five One Jewelry

We accept returns within 30 days of the item being delivered to you. It is our number one priority that you love your jewelry and have the time you need to return it if you don't. To be eligible for returns all items must be unworn, and have packaging intact. Please note that custom made orders are not eligible to be returned.

To make a return please email info@shop851.com with your name and order number in the subject line.

Please also note that any solid gold pieces (most of which are made to order) are eligible for store credit but not refunds. It is our priority that you love your pieces and we will do everything we can to ensure this. Sale items are also not eligible for refunds. Any custom pieces are also not eligible for refunds. We will extend store credit for custom pieces.

Please note that the costs of shipping and returns are not refundable. We will provide prepaid labels to return, and the final amount will come out of return. Please note any influencer collars are final sale but can be eligible for store credit.

SHIPPING

HOW CAN I TRACK MY ORDER?

A tracking number will be automatically emailed to you when your order has been shipped.

WHEN WILL MY ORDER SHIP?

Most of our pieces are in stock and ready to ship within 1-2 days of ordering. However, some of our pieces are carefully handmade to order so we ask for a 1-2 week ship time on those (these will be marked as so in the product description).

Please note our rings are made to order so we ask for 1 week prep times on these. Because of this, rings cannot be returned for a refund, but can be exchanged.

Eklexic

RETURNS:

BRASS JEWELRY

We accept returns for store credit and exchanges within 10 business days of delivery. Items, including packaging, should be returned in original selling condition along with proof of purchase. Merchandise condition is subject to our assessment. Customer is responsible for all related shipping costs for returns and exchanges. No refunds. Current or previous Discount codes DO NOT apply to exchanged items or store credits. ALL FINE JEWELRY IS FINAL SALE.

Should you have a remaining balance after your exchange, this will be provided in the form of store credit.

RETURN AND EXCHANGE INSTRUCTIONS

To ship orders back for return please send to the address listed below. Kindly ensure items are shipped back in a box. We recommend using a trackable method with a signature required since we are not responsible for items lost or damaged in transit:

Attn: Returns Department
c/o Eklexic Jewelry
21926 Town Place Drive
Boca Raton, FL 33433

A sales representative will reach out after we receive the package to process the store credit or exchange via email. This can take up to 14 business days.

REPAIRS

BRASS JEWELRY

Repair options include re-plating and/or post replacement as needed. Customer is responsible for the cost of repair and shipping.

BRASS REPAIR COSTS

All Huggies: $35
Baby + 2” Hoops: $60
2.5”, 3”: $80
Ear Cuff: $18
Broken Post: $50
Chains: $30-$80 depending on chain thickness
Chokers: $30- $60
Thin Rings: $16
Wide Band Rings: $30
Thin Cuffs: $30
Wide Cuffs & Bangles $60 - $80 depending on cuff width

Chain bracelets: $18-$60 depending on chain thickness

REPAIR INSTRUCTIONS:

Repairs should be shipped to the address listed below. Kindly ensure items are shipped back in a box. We recommend using a trackable method with a signature required since we are not responsible for items lost or damaged in transit:

Attn: Returns Department
c/o Eklexic Jewelry
21926 Town Place Drive
Boca Raton, FL 33433

A sales representative will reach out after we receive the package to process the store credit or exchange via email. This can take up to 14 business days upon receipt of your returned package.

Please refer to our Jewelry Care page for detailed instructions on how to care for your Eklexic Brass jewelry.

EKOLUXE

EXCHANGES

We offer exchanges for size or color. Your item must be in brand new, unworn, unwashed, in its original condition with tags attached. You cannot exchange anything that has a custom (non standard) inseam length, marked as "Sale" or "Sample", worn, damaged, washed, or altered in any way.

To process an exchange send us an email at ekoluxe@lovekhaos.com.

RETURNS

We're sorry to hear things didn't work out for you but here is the good news: we accept returns within 30 days of delivery for a store credit that never expires or within 14 days of delivery for a refund back to your original payment method. Please note that we only accept returns for items in brand new, unworn, unwashed, original condition with tags attached.

Here's the fine print. You CAN NOT return anything that has a custom (non standard) inseam, torso or sleeve length, marked as "Sale" or "Sample" including items purchased at a discount using a promo code, worn, damaged, washed, or altered in any way.

To process a return send us an email at ekoluxe@lovekhaos.com

Make sure to package your item securely, and include your invoice or some documentation with your order number so we know that it's yours. We suggest you send your return with tracking and signature required as they are your responsibility until they arrive back to us.

We issue refunds and store credits as soon as we receive your item but it takes 2-10 business days to process into your account depending on your method of payment. We charge a restocking fee of between 1- 5% depending on the payment method (paypal & afterpay being the highest at 5%) which is the cost that credit card processors charge us in nonrefundable fees when we process your order regardless if you return it or not.

Shipping charges are non-refundable.

ELF

Our goal is to make you happy and proud of what you have purchased. If you are not happy with the item, you may return it for an exchange for another item or for a store credit.

CLICK TO START RETURN PROCESS

♡ Gift Cards and sale items from the SALE section are FINAL sales and non returnable. ♡ All items must be returned in their original and unused condition. Items should be unwashed/unaltered with original tags.

♡ All items must be shipped back within 30 days after they are received. ♡ With limited exceptions, returns are refunded in the form of online store credit redeemable at balielf.com. Bali ELF does not refund the original shipping charges.

♡ For the exchanges, exchanges will be processed within 5 business days of receiving the returned item. Shipping cost for the new item is on us.

If you would like to receive your new item faster, return the item you have, and make a separate purchase for the new item. ♡ We do not provide pre-paid return labels; you are responsible for covering shipping costs to return. ♡ Returns sent back to our Returns Center that have not been generated through our returns portal or by contacting our Customer Care team will be charged a $10 manual processing fee.

If you have questions, please contact us at customercare@balielf.com and we will assist.

Embellish Your Life

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Email us at info@EmbellishX.com for directions on how to process returns.

Refunds (if applicable)

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. There is often some processing time before a refund is posted at your bank.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

Flouwer Co.

In general, since most of our products are consumable, we are unable to accept returns or issue refunds. If your order arrives damaged in any way, please do not ship it back. Instead, email us as soon as possible at sales@fullgoodfulfillment.com with your order number and a photo of the item’s condition.

*We do not accept returns for items purchased through our retailers. Instead, please contact the retailer directly to inquire about their return policy.

InQue.Style

Returns accepted. Contact sales@inquestyle.com

InstantFigure

InstantFigure and InstantFigure sister brands (IFPRO USA, LaMonir, InstantRecoveryMD, Insta Slim, ISPRO USA, ISPRO Tactical & InstantBeauty) are committed to bringing you the most value for your money. If for any reason you need to return or exchange your purchase please fill out and return your packing slip to the address listed below. We can exchange or refund your purchase as long as it is returned within 30 days of receipt in new/unused condition (shipping/handling non-refundable). Please allow 1-2 weeks for processing.

Refund
Refunds will be issued in the same form as the original payment. Shipping and handling charges are non-refundable. Orders paid via check or money order will receive a refund check. Please allow 1-2 billing cycles for credit card refunds to appear on your statement.

Exchange
If you would like to exchange your purchase please indicate the new item you would like in the space provided on the packing slip (may also print and use this page, be sure to include the name and address of the person ordered by).

Caution: Returns that are damaged (example tags removed, torn, snagged etc.), appear to be worn, soiled or with deodorant stains will not be accepted.

Return unused items to:
InstantFigure, C/O Returns, 17831 Sky Park Circle, Suite C, Irvine, CA 92614

Choose one:
() Exchange for_______________________________________________
() Refund (I understand that S/H and processing is not refundable).
A restocking fee of $9.95 will be deducted from the refund amount on all returns.

Reason for Return: () Too Small () Too Big () Wrong Color () Not what I Ordered
() Not what I Expected, Other, Please specify below: _______________________________________________________________

Important Note: Please be sure to request delivery / tracking information, InstantFigure is not responsible for lost packages

InstantFigure
C/O Returns
17831 Sky Park Circle, Suite C
Irvine, CA 92614

Italic

Returns accepted. Contact sitemerch@italic.com

Jocelyn

Jocelyn will gladly authorize returns of UNWORN Merchandise within 30 days of receipt of your order. Sale items and hair accessories may not be returned or exchanged. All returned items must have original tags attached. Please contact our customer service team via e-mail at info@shopjocelyn.com between Monday through Sunday, 9am to 10pm EST. Returns will be refunded in the original method of payment. Your return request must be made within 30 days of when your order was delivered and we must receive the merchandise back at the warehouse within 15 days of when the authorization was issued. Do not send items back through other means or without obtaining a return authorization as your package may be sent back to you. The usual turnaround time is 1-2 weeks from time shipped to when refund is issued.

PLEASE NOTE: Sale items and Hair Accessories may not be returned or exchanged. All purchases are final on Sale items and Hair accessories.

EXCHANGES

We do not do regular exchanges. Our reasoning is simple. Our products are in high demand and if you send back the item you want to exchange, there is no guarantee we will have what you want at that time. Therefore we suggest you place a new order for the style color you want.

When you email customer service please send your new order number so we can file the return as an exchange and a full refund will be issued once the merchandise is received back at our warehouse.

JUARA Skincare

We hope with every purchase that you are fully satisfied with your chosen products. However, we understand that sometimes, you realize an item is not right for you. We accept returns of full-size products purchased for all domestic orders at juaraskincare.com within 30 days of receipt of your purchase for a full refund less shipping charges to your original form of payment.

Only products purchased on our website may be returned for a refund or exchange. We cannot accept items purchased from another retail store location for an exchange or refund. We also cannot accept empty jars/ bottles or nearly empty jars/ bottles for refund or exchange.

If you redeemed a free gift-with-purchase promotional item with your order, please understand that this item will need to be returned along with the other returned products.

STEPS TO RETURN PRODUCT(S)

1) Connect with our Customer Service Team
Our team is available Monday – Friday, 10am – 5pm EST. Either call us at 212-228-9601 or send an email to support@juaraskincare.com to receive a Return Code. It is important that you contact our Customer Service Team before you send in a return as returns cannot be processed without a valid Return Code.

2) Provide Original Purchase Information
Please provide our Customer Service Team with the following information, whether by phone or by e-mail:

Order or Invoice # of original purchaseFull first name and last name as appeared on the original purchaseEmail address and phone numberProduct(s) being returnedReason for return

Our Customer Service Team will get back to you with a Return Code.

3) Pack and Return
Please pack the products safely to avoid damages in transit and mail to the address below. Please also include the Return Code in the “ATTN:” line of the address.

Be sure to include a copy of your invoice and Return Code with your package.

JUARA Returns
ATTN: (Insert your Return Code here)
6370 US Highway 59 N #A/B
Lufkin, TX 75901

Please use a trackable and/or insured shipping method as we cannot be responsible for lost return shipments. Returns will be processed within 5 business days of receipt and a full refund minus the shipping & handling charges of the original purchase will be issued to the original form of payment.

La'Hammam

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you please contact us at this email: lahammam2018@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at lahammam2018@gmail.com.

Damages and other issues

Please inspect your order upon receipt and contact us immediately if your item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Please contact us with any questions at this email: lahammam2018@gmail.com.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund to you.

Ladiesse

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. In the event that your order arrives damaged in any way, please email us as soon as possible at info@ladiesse.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

To start a return, you can contact us at info@ladiesse.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return related question at info@ladiesse.com.

LashJob Beauty Bonder

We love our lashes and we want you to love them just as much. If you are not happy with your purchase please visit:

https://lashjobbeautybonder.returnly.com

Returns and exchanges need to be within 14 days of the date your order is fulfilled (shipped from us). Customers are responsible for the return postage cost. We have a 14-day money-back guarantee and we will refund, replace or exchange your order within 14 days as long as conditions below are met.

CONDITIONS OF OUR GUARANTEE:

Product is either unused or damaged/defective
Order is returned within 14 days of fulfillment
Please provide a picture of the product if damaged/defective

You can also contact us at support@gljbeauty.com. Please allow up to 48 hours for a reply.

Latico Leathers

Contact info@laticoleathers.com

Lauren Brooke Cosmetiques

We believe that your skin deserves the very best nature has to offer. Because of this, we encourage everyone to try our products risk-free for 30 days. If you are not satisfied with your products, you may return them within 30 days of purchase for in-store credit of the item.

Shipping costs for the return is the customers responsibility. We encourage you to ship using a method that will allow you to track your package.

To return, email info@laurenbrookeco.com explaining the situation and the request for a return. Lauren Brooke Cosmetiques will reply with all necessary information.

Please note that Lauren Brooke Cosmetiques’ return policy does NOT apply to limited time offers, special promotions, and samples. Individual products purchased within a kit or collections are not eligible for individual credit. Lauren Brooke Cosmetiques gift cards cannot be returned or refunded.

If your product is damaged or defective, please email us a photo of the problem and we will follow up with you.

Lauren Brooke Cosmetiques reserves the sole right to determine whether items qualify for return in-store credit. Only products purchased directly from www.laurenbrookecosmetiques.com are eligible for consideration. Products that have been purchased from a retail location will not be considered for in-store credit.

Lifetime Leather Co.

Since 2011, we've believed in bringing back the lost art of leather crafting, the promise of quality goods and a lifetime guarantee that the products are crafted to last. If for some reason your product is not working out for you or you'd like to exchange it, get in touch with us.

To start a return, please use our contact form here.

RETURN GUIDELINES

Request return within 5 days of delivery.
THERE IS A 15% RESTOCKING FEE. THIS WILL BE TAKEN OUT OF REFUND.
Item(s) need to be completely unused and in new condition
HAS to be in original Lifetime Leather packaging

EXCHANGES
We do accept exchanges, but as everything we make is made-to-order, you will be required to pay a 15% Restock Fee, so keep this in mind before ordering. Items must be returned as specified above under RETURN GUIDELINES.

! Please be aware that we do not cover return shipping, however you are more than welcome to purchase one of our discounted shipping labels.

Because of the nature of these items, unless they arrive damaged or defective, I cannot accept returns for:

Custom or personalized orders
Return requests outside of the return window

CANCELLATIONS

You are free to cancel non-personalized orders without any cancellation fees. Personalized items are not eligible for cancellation if they have already been personalized. Please keep this in mind before ordering.

LOST IN MAIL
We sadly do not work directly with the post office and do not refund or replace once it has been processed through the mail system. Please reach out directly for any questions or to file a missing package form. We are happy to help in any way we can!

Lizush

We want you to be satisfied with the Lizush products you have purchased for yourself and your loved ones. We are committed to quality and offer the finest natural and unique products on the market today. If for some reason you are not pleased with your order, please reach out to customer service at Alex@lizush.com

Help us find your order by emailing your order Number and your email address.

* There is a 10 Day refund policy for unused items if purchased via the shop. Buyers will be responsible for all shipping costs.

* If there is damage during shipping, please contact us.

* Our policy lasts 10 days. If 10 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

* To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

* To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Alex@lizush.com

Sale items (if applicable)
Only regular priced items may be refunded; unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Alex@lizush.com and send your item to: 6336 Patterson Pass Rd. Ste C, Livermore, CA 94550.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: 6336 Patterson Pass Rd. Ste C, Livermore, CA 94550.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
With all returns you should use a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item.

Lonarc Endless Swimwear

At Lonarc, we want you to be completely satisfied with your purchase. If, for any reason, you are not happy with your bikini, you may return it within 7 days of the delivery date, provided that the following conditions are met:

The bikini must be in its original, unworn condition with all tags and hygiene stickers attached.
The return request must be initiated within 7 days from the date of delivery.
Products listed on the sale page and the 2x1 page are classified as final sale items therefore not returnable.

Please note the following guidelines regarding returns:

Upon receiving the item, we will offer a refund in the form of store credit or provide the option for an exchange.

Shipping and handling charges are non-refundable, except in cases where the return is due to a mistake on our part.
Customers are responsible for all return shipping costs unless the return is due to a defective or incorrect item.
We recommend using a trackable shipping method to ensure the safe delivery of your return.
Returns that do not meet the above conditions may be subject to a restocking fee or may be refused altogether.
For international orders requesting an exchange, a small handling fee of $14.90 USD will be deducted from the refund amount for the new shipping.

Please allow us up to 3 business days to process your return and issue a refund in store credit.

To initiate a return, please contact our customer service team at contact@lonarc.co They will guide you through the return process and provide you with any additional information or assistance you may need.

London Rag

Product Return/Exchange Conditions:

All products must be packed in the original unmarked and unaltered packaging including any material/s shipped with the product. Upon receiving your return, the item will be reviewed. Please note that any items altered, resized, or damaged in any way cannot be accepted for return.
Returns and packages that are improperly packaged will not be processed for return.
London Rag does not permit the return of worn or used merchandise.

Costing and Price Reductions/Corrections

London Rag reserves the right to change prices for products displayed on the website at any time. Any price changes will not affect any order that London Rag has already accepted. Once the product is delivered to the customer London Rag is not responsible for the difference in price during the Sale change, No refund is applicable once an order is placed and the Sale changes..

For Customers Paying via Re Do:

US customers opting to pay via Redo app can choose to pay a small amount at checkout, based on their order value. With this option, returning for a refund, exchange, or store credit becomes easy and entirely free. We're dedicated to ensuring your satisfaction and convenience in every aspect of your shopping experience. Please click here to process return/s.

Once we receive and approve your returned merchandise, we will issue a store credit as suitable according to above points (minus any applicable fees).

Please feel free to contact us with any questions or concerns you might have. Email: support@londonrag.com

For Influencer Collaborations kindly mail us on influencers@londonrag.com

Londontown

We want you to love your Londontown products as much as we do, which is why our customer service team is here to answer any questions you might have. E-mail us anytime you need help or want tips on how to achieve the best possible results. If you’re still not 100% satisfied with your purchase, you can start the return process within 30 days of your order delivery date. Please note that for hygienic reasons, we only accept unused products in their original condition. Simply email us at info@londontownusa.com to get started!

LVHR

No returns or refunds

Madeline Love

Madeline Love gladly accepts returns of unworn, unwashed, undamaged, or defective merchandise purchased online *within 14 days* of the receipt date.

Please carefully review our policy. If you have any questions please email info@madelinelove.com to contact our customer service team.

OVERVIEW:

All returns must be returned *within 14 days* of the receipt date.
Returns are for Store Credit only and issued via email as an E-gift card.
Items should be unworn, unwashed, undamaged, and returned in their original packaging where possible.
FINAL SALE items are not eligible for return or exchange. See list below.
Orders cannot be changed, modified, or canceled after a ship label is created.

FINAL SALE:

Face Masks
Gift Cards
Hats or Hair Accessories
Intimates, Tights or Hosiery
Gloves, Scarves or Earmuffs
Jewelry
**Items returned in poor condition will be sent back to the customer as Final Sale.

RETURNS

Madeline Love accepts Returns *within 14 days* of the receipt date.

Eligible returns are for Store Credit only. Store credit is issued in the form of a madelinelove.com E-gift card.
No refunds will be issued.
Shipping is non-refundable unless there was a mistake on our end.
For eligible return items, send us the item(s) you wish to return for a RMA, via email info@madelinelove.com and include your order number.

Once the return authorization is approved, send the items directly (we recommend using USPS) keep the tracking number of your return for proof of delivery and for your records, please include a copy of the invoice in the package.

Email us at info@madelinelove.com and provide the tracking info so we can keep track of the return and process once it arrives.

All items are inspected on return. Items returned in poor condition will be returned to the customer as Final Sale.
Once we receive your return, please allow 5 to 7 business days for your E-gift card to be issued. The automated email will be sent to the email address used to place the order – we cannot change this!

**If you don’t see the E-gift card in your email inbox, please check your spam/ junk folder.

GIFT CARD / STORE CREDIT

If your gift card or store credit isn’t showing in your email inbox, please check your spam/junk folder.

E-gift card codes and store credit codes will expire 5 years from the date issued.
If your order is a little more than your gift card is worth, an additional form of payment will be required at checkout.
Your use of the Gift Card constitutes your agreement to our Terms & Conditions

DAMAGED OR DEFECTIVE ITEM

If you received a defective item, email our customer service team info@madelinelove.com within 3 business days of receiving your order, please make sure to include images of the damage.

MISSING OR INCORRECT ITEM

If you were sent incorrect items or are missing items from your order, please contact our customer service team info@madelinelove.com within 3 business days of receiving your order, so we can get that mishap sorted out for you!

CANCELING OR CHANGING YOUR ORDER

Once an order has been placed, it can be canceled or changed before the shipping label is created.

ADDING ITEMS TO AN ORDER

We cannot add additional items to your order once it has been processed. If it is within 24 hours of your previous order, contact our customer service team immediately and include both order numbers in your message. We will do our best to waive the shipping fee on this additional order.

PRICE ADJUSTMENTS

Due to limited quantities and high demand, we cannot offer price adjustments on any items. No exceptions.

RETURN TO:

Madeline Love

777 7th Ave - Store Front

New York, NY 10019

Meghan Fabulous

We want you to be delighted, not just satisfied with your purchase! We offer a 14-day return policy on all items except for sunglasses, which means that you have 14 calendar days after receiving your item to request a return. For sunglasses, we offer a 3-day return policy. This means that you will have 3 days from the time you receive your item to request a return. We love our customers and promise to work hard to make you happy! In return, all we ask is that you be fair with us, too. We have plenty of horror stories about a few "bad apples" trying to return items that were worn, dirty, or stained with makeup. Please understand we're a small business and this kind of abuse really hurts.

To be eligible for a return, your item must be in the same, brand-new condition that you received it, unworn and unused, with tags attached, and in its original packaging. Please be very careful when you try on apparel! Common reasons for rejected returns include: apparel that is soiled with dirt or pet hair, stained with makeup, deodorant or other substances, has odors of perfume or perspiration, or have been damaged in any way. Be careful with high heels and long dresses! You’ll also need the receipt or proof of purchase.

To start a return from within the United States, please click here to visit our automated Returns Portal where you can use your order number and email address to conveniently and easily create a shipping label. Items sent back to us without first requesting a return will not be accepted. If requesting an exchange or store credit, return shipping is free. If requesting a refund, the cost of return shipping will be deducted from your refund.

My-Kids USA

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

You can always contact us for any return questions at sales@mykids-usa.com. If you are not 100% satisfied with your purchase from MyKids-USA, you can return your item(s) for a full refund within 30 days of purchase, less than a 15% restocking fee. (Returns must be unworn, in the state you received them, and in the original packaging.)

To return an item, you must obtain a RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER. Please email us for a return authorization number or call customer service at 1 ‪(407) 900-4851‬ during business hours (9 am - 7 pm EST). Click Here to Start a Return

OBX PREP

Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gasses.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items
Customized Items & personalized products.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at SimplyPrep97@gmail.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at SimplyPrep97@gmail.com and send your item to: OBX Prep, 4826 Lunar Drive, Kitty Hawk, NC 27949.

Shipping
To return your product, you should mail your product to: OBX Prep 4826 Lunar Drive, Kitty Hawk, NC 27949.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

P+P Collection

Returns and exchanges accepted (except on swimwear. All sales final). Contact shops@pompandport.com to start the return process.

People of Leisure

All returns must be returned within 30 days of receipt to the address below. Please include your order number on the outside of the package and send to this address:

Was your order damaged, lost, or stolen during shipment? You can file a claim here.

People of Leisure
Order # (your order number)
5201 Pacific Blvd., Huntington Park, CA. 90255

RETURN POLICY

We're all about making sure you love your purchases from People of Leisure! But we understand that sometimes things don't work out. Here's how we can help make returns as easy as pie:

Just a Little Heads Up
To ensure everyone gets the best quality, we can only accept returns if they're in their original, cozy condition - unworn and unwashed. We also do not accept returns if the item falls under our "Vintage Item Sales Policy" explained below.

Vintage Item Sales Policy
We take pride in offering authentic vintage products that come with their unique history, including some signs of wear and tear. To keep the charm and integrity of these treasures, all sales of our vintage items are final and cannot be returned for a refund. All Vintage items will have a "Vintage Item Sales Policy" note within the description to notify you that the item falls under this policy.

Sale Items
Got a great deal on a sale item? Awesome! Just keep in mind that all sale and discounted items are not eligible to be returned for a refund. But we hope you love them!

If an item comes back to us that's not eligible for a return, don't worry! We'll just need to ask you to cover the shipping cost to get it back to your loving arms.

Checking In
If there's an issue with a return not meeting our criteria, we'll be in touch. Our goal is to make sure every piece you get keeps its promise of comfort and style. If we notice any signs of wear, alterations, or anything else that's out of the ordinary, we might have to say no to a refund. But we're here to talk it out if you have any questions or concerns. Just drop us a line at hello@peopleofleisure.co - we're here for you!

Shipping Charges
We try to keep things fair and simple, so we can't cover the shipping charges for returns, and the original shipping fees aren't refundable. But we're always looking for ways to make your shopping experience as delightful as possible.

RETURN PROCESS

Once we have received the return and it is approved, your refund will be credited back to the original method of payment used to make the purchase.

Your refund will be processed within 7 business days. You will be notified via email with the address from when the order was placed. Please note that your banking or credit card company may take longer to process the refund and to contact them regarding any pending transaction. It may take up to 5-7 business days once they’ve received the information from us.

If you would like to exchange an item for another color or size, please contact us via email at hello@peopleofleisure.co to ensure that the new item is available. We will only accept returns for exchange if they meet all criteria for an acceptable return (see above). Please make sure to note the exchange on the return form. We will ship the exchange to you at our expense (does not apply to international orders).

Playground

Products may only be returned with 7 days of delivery, as stated by order tracking via our approved carriers. Product(s) must be undamaged, unopened and unused with seal fully intact. Please send an email to contact@helloplayground.com within 7 days of receiving the product to begin the return process.

If the item is non-deliverable for reasons that are the customer's responsibility (including, but not limited to: wrong recipient address provided by customer), you may request a refund (minus shipping costs).

POPPY + SAGE

RETURN POLICY

Our return policy allows returns of POPPY + SAGE items for 15 days from date of delivery according to the postal carrier. If 15 days have gone by since delivery, unfortunately we are unable to offer a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

An item must be in its original condition, with original tags and packaging, and cannot be damaged or missing parts to be eligible for return.

REFUND POLICY (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.

SALE ITEMS

Sale items are final sale. Only regular priced merchandise can be returned and refunded.

GIFT ITEMS

SHIPPING YOUR RETURN

To return your product, contact us (email hello@poppyandsageco.com) and we can generate a prepaid return shipping label to ensure the item is sent with trackable shipping. If you ship the item on your own and do not provide trackable shipping information, we cannot be responsible for lost items.

Domestic/USA Returns:

POPPY + SAGE covers the cost of returns within the US. If you received Free Shipping for your order on the way to you, the cost of the label for the "Free Shipping" will be deducted from your return.

International Returns:

The cost of returning an item from an International location is the responsibility of the customer. POPPY + SAGE does not issue refunds for International shipping fees to or from the customer.

Portland Syrups

Return Instructions/Refunds and Exchanges

Include the original packing slip in the package with the items to be returned.
Use original carton and packaging materials if possible. Please pack carefully so that products are protected.
Ship the order via USPS to: Portland Syrups 2021 SE 11th Ave. Portland, OR 97214
Refunds will be applied to the original credit card used and can take up to 10 business days to process depending on the financial institution.

Present Paper

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

Gift cards

Downloadable software products

Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Book with obvious signs of use

CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@presentpaperstore.com.

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@presentpaperstore.com.

Gifts

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Pretty Little Patriot

No returns or refunds

PVD Vintage Jewelry

Any unworn merchandise you would like to return for a full refund must be sent back to Providence Vintage Jewelry within 30 business days of receipt of the product. Items are eligible for an exchange for up to 30 days after the receipt of the product. Buyer is responsible for return shipping costs. Thank you for your understanding!

For any inquiries concerning returns or exchanges, please contact Customer Service via email at info@providencevintagejewelry.com or call 401-438-9060 and ask for Providence Vintage Jewelry customer service.

REVO COOLERS

Returns (email to info@revocoolers.com)

* Products must be UNUSED and in new condition.

* Coolers must be in PLASTIC SLEEVE (very important) and original box.

* All returns must be within 20 days of purchase date.

Shipping is expensive. After an inspection, a full refund will be issued, excluding the cost of a return label and the original shipping and CC processing fees. (Total charges average $50-$55 per cooler). Return shipping labels will be provided for coolers.

Light Cubes, Neon Lights and Heat Packs are not returnable. Any usage cannot be verified and would not allow the product to be resold as new.

Food Pan sets and Chill Board sets need authorization and are customer responsibility for return shipping. Refund less original shipping and processing only.

Returned product must be able to be sold as new or a refund would not be issued. Returns must be in transit within 5 days of receipt of label or authorization.

5 Year Warranty on our coolers

If a defect occurs as a result of the product's intended use, we will repair or replace, at our discretion, the defective product or part. The warranty does not cover defects caused by third-party modifications. Punctures, scratches, normal wear and tear, and the natural breakdown of colors over extended time and use are not warranted.

RolyPoly Apparel

Your satisfaction is our priority. If you are not satisfied with the product, you may return the merchandise within 14 days of purchase. We do not accept returns past this period. You may also exchange with products greater in price provided you provide the difference in cost.

Sale items can only be exchanged for their sale price unless otherwise noted. Final/Clearance sales are non-refundable and non-exchangeable.

MERCHANDISE MUST HAVE THE ORIGINAL TAGS AND LABELS ATTACHED, MUST NOT HAVE BEEN WORN, ALTERED, OR WASHED, AND MUST BE IN A NEW AND UNUSED CONDITION.

A $9.75 RESTOCKING FEE applies per returned order. This will be deducted from your refund total.

Contact rolypolyusa@gmail.com for a refund request and we will send you a return label that should be placed over the existing shipping label of whatever package you want to return. If you use your own shipping label for the return we have no responsibility for the reimbursement for that.

International Returns

International returns are not eligible for free shipping. Any shipping costs (including exchanged items) and duties and taxes, if applicable, are the responsibility of the customer. No returns are accepted after 30 days. If you return using your own shipping method, you need to provide for the shipping costs.

We inspect every item prior to shipping to ensure quality. All defective items will be considered on a case-by-case basis and may qualify for a full refund or exchange.

Please allow 2-4 weeks from the shipping date for your account to be credited and 1-2 billing cycles for the credit to appear on your credit card statement.

Return Address:

1100 S. San Pedro Street. Suite K8 Los Angeles, CA 90015 United States

Shop at Konus

No refunds or returns

Slate + Salt

We stand behind everything we sell and we want you to be happy. If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. To start a return, please contact us at info@slateandsalt.com. If your return is accepted, we’ll send you a return shipping label.

Our return policy lasts 14 days from purchase date. Return shipments must be postmarked within 14 days of receipt to be eligible for a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached. Items sent back to us without first requesting a return will not be accepted.
Once your return is received, we will send you an email to notify you that we have received your returned item and issue a refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Banks and credit card companies normally take a few days to clear a transaction so please be patient if the refund does not show automatically.

Spiffy & Splendid

We want you to love everything about your S&S purchase! If you encounter an issue, please email support@spiffyandsplendid.com

Spiffy & Splendid does not accept returns or exchanges. If you encounter an issue with your order, please contact us within 72 hours and we will assist you in resolving the issue.

We are not responsible for delays or lost or damaged packages due to the shipping carrier. We are not responsible for delivery errors due to carrier or incorrect shipping info.

Sterling Forever

If you are unsatisfied in any way with your purchase, we will accept your return within 60 days of your purchase date.

Please note- items that have been worn are not eligible to be returned or exchanged.

Please click here to begin your return or exchange

Sunkissed

Check out our hassle-free 30-day return policy, allowing you a whole month from the date you receive your item to request a return.

To qualify for a return, make sure your item is in its original condition – not worn or used, with tags still attached, and neatly packed in the original packaging. And don't forget to hold on to that receipt or proof of purchase!

If you're thinking of returning something, just shoot us an email at info@getsunkissed.com, and we'll be happy to help you out. Once your return is accepted, we'll send you a return shipping label and easy-to-follow instructions. Remember, we can't accept returns if you send the item back without contacting us first.

If, by any chance, your order arrives damaged, defective, or if you receive the wrong item, let us know right away, and we'll sort things out pronto!

Unfortunately, we can't process returns for sale items or gift cards. But hey, we're always here to help you find something else you'll love!

EXCHANGES:
If you're looking for an exchange, the quickest way is to return the item you have and then make a separate purchase for the new item you want.

When we receive your return and give it the once-over, we'll let you know if your refund is approved. If it is, we'll automatically refund your original payment method. Keep in mind that it might take some time for your bank or credit card company to process the refund.

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Lastly, we aim to ship items to your doorstep within 24 from the purchase date. And guess what? We offer free standard shipping on all orders! So happy shopping, and if you have any return questions, just drop us a line at info@getsunkissed.com. We're here to help!

Swahili Coast

We ship using USPS and UPS for domestic orders. International orders ship using USPS, DHL, UPS, and FedEx, depending on price. Domestic orders $75+ receive free shipping. We charge a flat rate of $4 to ship orders weighing less than 1 lb, and $8 to ship orders weighing more than 1 lb.

We offer returns and exchanges of unused, unworn items up to 14 days after delivery. We will refund the price to you, less any shipping costs. To request a return or exchange, please email us at info@swahili-coast.com.

If you have any issues with a product, please contact us at info@swahili-coast.com and we are happy to come up with a solution!

The Cotton & Canvas Co.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable items:
* Gift cards
* Customized Products

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted: (if applicable)
* Items with obvious signs of use
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@cottonandcanvasco.com.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@cottonandcanvasco.com and send your item to: 13337 South St. #800, Cerritos, CA, 90703, United States.

Shipping
To return your product, you should mail your product to: 13337 South St. #800, Cerritos, CA, 90703, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If your item is eligible for a refund, the cost of return shipping will be deducted from the amount refunded.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping items over $75, you should consider using a trackable shipping service or purchasing shipping insurance.

The Wine Savant

Return for POMP + PORT site credit only.

Threaded Pear

Click HERE for the Threaded Pear Return Portal

Thank you so much for shopping Threaded Pear! We know that sometimes items are not as expected or don't fit just right and a return or exchange is necessary. We of course can't guarantee fit even with measurements.

Threaded Pear gladly accepts returns or exchanges of unworn, unwashed, undamaged, unaltered, or defective merchandise purchased online that shipped to a U.S. address for a store credit (Threaded Pear E-Gift Card) within 25 days from the date your order shipped. You can start your return here.

Threaded Pear offers exchanges for the same item in a different size or color within the request within 25 days from the date your order shipped. You can start your exchange here.

Exchanges and returns will be charged a flat $5.00 shipping fee that will be deducted from your Threaded Pear E-Gift Card or paid prior to the exchange process. Our return system will provide you a prepaid USPS shipping label for your return.

Items damaged or defective may be returned by contacting customer service by emailing info@threadedpear.com within 3 DAYS of delivery.

Final sale items cannot be returned or exchanged.

The following is a list of FINAL SALE items:

Monogrammed
Personalized
Made to order graphic tees
Lingerie
Leggings
Jewelry
Swimsuits
Gift Cards
Hair Accessories
Hosiery
Socks
Caps
Tumblers
Doorbusters
Items Discounted More the 60% Off List Price
Items marked Sale, Final Sale, or Clearance

Please note: Orders CANNOT be changed, modified, or canceled after checkout.

DEFECTIVE ITEMS

If you have received a defective item, please contact customer service by emailing info@threadedpear.com within 3 DAYS of delivery inform us of the issue. If we are not notified within three days of receiving the item, it will no longer qualify for a return or replacement. You must include a photo of the damage/defect with your email.
We are not responsible for damages to clothing caused by improper care or handling or incorrect sizing.
The exact colors of merchandise may vary due to photography lenses, indoor/outdoor lighting, and computer monitor resolutions. Clothing patterns may also vary. These situations do not qualify as defects, and the buyer will pay return shipping if a return to our warehouse is attempted.

RETURNS

Ship Your Return

Start your return process by clicking the Return Portal Link
The cost of return shipping is a flat $5.00 for any number of items and will be deducted from your store credit (Threaded Pear E-Gift Card) if you use the return label provided by Threaded Pear

You can place multiple return orders into one package to return. To ensure you receive the correct return credit amount, you MUST request a return authorization request (provided during the return process in the return portal) for each order/item you are sending back. You must include the return authorization slip and the invoice for ALL orders/items being returned.

Shoe boxes (if sent in a shoe box, many of our shoes are now sent in bags to reduce waste and shipping cost) must be encased in another box for shipping to protect the items. If you send shoes back with stickers and return labels directly on the box, or if the shoe box is damaged, we will not accept a return.
Once the item has shipped you will receive the purchase amount to a Threaded Pear E-Gift Card sent to the email address used when placing your order (minus the $5.00 return shipping fee)

Tiana New York

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tianadesignhouse@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tianadesignhouse@gmail.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned: like any customized bag/clutch/garment or shoe.

Unfortunately, we cannot accept returns on sale items or gift cards.

NO EXCHANGE ALLOWED

Refunds

Tropical Seas Clothing

Returns accepted. Contact tropicalseasclothing@gmail.com

Uniik Pillows

30 Day No Hassle Return Policy for Change of Mind Orders:

We like to keep things simple. We understand that people sometimes have a change of mind, or once a product is seen, the color may not quite work. Therefore, we provide an easy 30-day-no-hassle return to exchange or send back items. Simply return your unopened, unused item and we'll refund or exchange your purchase.

We do not refund Return Shipping costs, however, we make the process as simple as possible.

1-30 Days: Please contact us to arrange a return for a full refund or replacement.
Please note the product must be in original packaging.
30-60 Days: Return for a store credit if the item is defective.
You MUST: Contact us prior to returning the product at uniiksupport@UniikPillows.com.
Please include your Full Name, Address and Order Number
Return Address: 302 W Melinda Lane, Suite 5, Phoenix AZ 85027

The Return Process:

Notify us of your intent to return the product.
Please return the product to the address listed above - we do not provide return address labels.
The USPS now offers free tracking on all their packages, so this is an affordable method for returning smaller goods. Please hold on to your receipt of proof of mailing.
Once we receive your return item, we will credit you for the cost you paid for the items, or gladly exchange the items if you prefer. Credits are processed in the way payment was received. IE: PayPal, Credit Card etc.
Any shipping amounts that were paid are not refundable.
Depending on your bank and original method of payment, please allow 3-5 days for refunds to show on your account.

VicStoneNYC Fine Jewelry

No refunds or returns

VistaShops

Shoppers can return all products within 30 days of the shipment delivery date as long as the item is in resalable condition (unless specifically defined on the item page itself). Once the item(s) is/are received and the condition of the return is verified, a refund will be processed.

Shipping & Handling is not refunded.

The customer is responsible for returning the item themselves.

If a return is sent by a customer without prior notification and authorization then the package will be refused and returned to sender.

EXCHANGES

If an item, such as clothing is shipped in the correct color and size but a customer would like to change the size or color then it may be exchanged if it is still within the 30 days of the delivery date. The item needs to be still in sell-able condition as the item will be verified before the exchange is shipped.

The customer is responsible for returning the item themselves for exchanges.

The new order change shipped to the customer will not have additional shipping and handling.

Any exchange request after the first may have an additional charge.

NO EXCEPTIONS WILL BE MADE FOR EXCHANGES OR REFUNDS.

For requests, information or questions please contact us via email.

cs@vistashops.com

VUE by SEK

Not your vibe? No worries. You have fifteen days from when you receive your order to return for a refund (minus shipping costs). We just ask that the jewelry pieces are returned in their original condition (unworn and unaltered) and packaging.

To start a return use the form below. Refunds will be issued back to the same method of payment used to order. Please note this return form is for orders made on this website directly, www.VUEbySEK.com only.

Please note we do not offer standard exchanges due to the limited quantity of some of our unique jewelry pieces. To receive a different style, please place a new order on our online shop.

If you have any questions, we want to hear from you! Send us a message through our contact us page or emailing hello@vuebysek.com

START A RETURN

To start your return, CLICK HERE

VYSN

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@senditures.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@senditures.com.

**In general, all sales are final unless the item is defective or damaged. All cosmetic and liquid items that are opened are not subject to returns for sanitation reasons.**

Standard processing time for returns is 15 days on average. This means that you should allow us up to 15 days after receiving your return to process it, investigate the return reason, and decide whether to refund you or not. If we require additional information, we will contact you accordingly.

Exceptions / non-returnable items
Certain types of items cannot be returned, like personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gasses. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Walter Baker

International orders and sale items are final sale and cannot be returned or exchanged

How to Return or Exchange

Please read our policy in full before you initiate a return or exchange to make sure your item(s) is eligible
Click here to begin
Enter your order # and email address used to place the order
Follow the instruction provided on the screen
You will receive an email on how to return the item(s) back to us
Once we receive your return, we will send you another email when the return has been confirmed and when the refund is completed.

Sale Items

All sale items are final sale and cannot be returned or exchanged

Returns

For all domestic orders, you will be offered a refund or exchange only within thirty (30) days of the purchase date. All international orders are final sale and no refunds will be issued. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

You will be responsible for shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are shipping an item over $100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

To start a return, click here

Exchanges

We only replace items if they are defective or damaged. Unfortunately, we are unable to offer online exchanges. Should you wish to order a different style, size or color, please submit a new order online and return the unwanted item. We will issue the refund to your original form of payment once we receive the returned item.

Depending on where you live, the time it will take for your exchanged product to reach you may vary.

To start an exchange, click here

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

There are certain situations where only partial refunds may be granted (if applicable)

- Any item not in its original condition is damaged or missing parts for reasons not due to our error

- Any item that is returned more than 30 days after delivery

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@walterbaker.com.

Gifts

White Market

Returns accepted. Contact hello@wifi.gallery

Wicked Good Perfume

No refunds or returns.

ZENZII

How do I return?

Visit our returns center
Enter your order number and email address to start
Follow the instructions and select the items you want to return
Once your request is approved, you will get a confirmation email with shipping guidelines

What items are returnable?

Within 30 days from the date of purchase
In unused and resellable condition
In the original packaging with all the tags intact

What items are non-refundable?

The following items cannot be returned:

Gift cards
Discounted items (if applicable)

The item I received is damaged!

If the purchased product is faulty, reach out to us within 7 days of the delivered date.

Can the items be exchanged?

We allow the exchange of purchased items for selectable variants. Once the exchange request is approved, the replaced item will be shipped to you.

What are the refund options?

The following refund options are supported:

Refund to the original payment method
Refund to store credit (if applicable)

How do I ship back the items?

For instructions on how to ship the returned products, refer to the email received after placing the return request.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.

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UPDATED: June 24, 2024

Brand Partner Return Policies

Amore Beaute

Exclusions

Return Process

Shipping

Exchange Processing

Delays and Notifications

For International Returns- Retail Online Orders:

WHERE IS MY REFUND?

DOMESTIC RETURNS

INTERNATIONAL RETURNS

HOW DO I START MY RETURN?

CAN I TRACK MY RETURN?

WHAT IF I LOSE THE ORIGINAL PACKAGING THE ORDER CAME IN?

CAN I EXCHANGE AN ITEM?

HOW SOON WILL I GET MY REFUND?

IF I PURCHASED EAST X EAST AT A RETAIL STORE, CAN I RETURN OR EXCHANGE WITH YOU?

CLICK TO START RETURN PROCESS

EXCHANGES

CONDITIONS OF OUR GUARANTEE:

RETURN POLICY

We're all about making sure you love your purchases from People of Leisure! But we understand that sometimes things don't work out. Here's how we can help make returns as easy as pie:

RETURN PROCESS

Please click here to begin your return or exchange

DEFECTIVE ITEMS

RETURNS

NO EXCEPTIONS WILL BE MADE FOR EXCHANGES OR REFUNDS.

START A RETURN

What items are returnable?

What items are non-refundable?

The item I received is damaged!

Can the items be exchanged?

What are the refund options?

How do I ship back the items?

How soon will I get my refund?